In 25 short years we've evolved from a funny URL registered with ya daddy's "borrowed" "credit card" to a mood board to a milli-plus-follower fenomenon to the biggest fashion (and other stuff) brand on the planet.
Sydney, Australia. Sorry the cost to ship stuff to you in Wyoming, Warsaw or Wylam costs so much, we're quite literally the gooch-end of the planet.
We currently pack and send orders on Mondays and Wednesdays and Fridays every week (pending public holidays and hangovers.) If you order on a Tuesday, it'll be packed on a Wednesday and either walked to the post office that arvo or booked in with a courier for Thursday AM pick-up. As a general rule: all orders are dispatched and sent within 48 hours, expect local delivery to all four corners of Australia within 8 days. Overseas is a bit less predictable with arrival time but let us know if you want us to have a guess at how long it'll take.
What if you don't like what you got? What if it's the wrong size? We'll happily refund/exchange any orders that don't meet your expectations for whatever reason. Simply send us an email (firstname.lastname@example.org) with details of the issue.
You what mate? Wanna ask us other things? Then send an email day or night to email@example.com. Doesn't matter when you send it, we'll answer when we get it because that's how email works.